COVID-19 Updates


To learn more about closures and our response to COVID-19, and for updates on District operations, visit


Public Works Emergencies*

Emergency service for roads, parks, water & sewer:


* Please Note: If utilities crews are called out to attend a water/sewer emergency and the cause is determined to be the homeowner's responsibility, not the muncipality's, crews are happy to assist, but fees may be required.


Fire/Police/Ambulance/Search & Rescue

Contact Us

Municipal Hall
General enquiries Information Line 604-925-7000
Office of the Mayor
Administrative Assistant to the Mayor Nancy Henderson 604-925-7003
Email or call a member of Council directly
Office of the CAO
Acting Chief Administrative Officer Mark Chan 604-925-7002
Executive Assistant to the Chief Administrative Officer Leah Arthur 604-925-7012
Community Relations & Communications
Director of Community Relations & Communications Donna Powers 604-925-7168
Planning & Development Services
General enquiries 604-925-7055
General permit enquiries 604-925-7040
Director of Planning & Development Services Jim Bailey 604-925-7058
Manager of Development Engineering Jenn Moller 604-925-7171
Manager of Community Planning & Sustainability David Hawkins 604-921-2172
Manager of Permits & Inspections Kevin Spooner 604-925-7247
Manager of Current Planning & Urban Design Michelle McGuire 604-925-7059
Economic Development
Manager of Economic Development Stephen Mikicich 604-925-7056
General enquiries 604-925-7020
Report a problem or place a service request 604-925-7100
Director of Engineering & Transportation Services Jenn Moller 604-925-7171
Roads & Transportation Manager Vanessa Garrett 604-921-2933
Engineering Services Manager Phil Bates 604-925-7039
Transit - Blue Bus
Manager of Transit Gareth Rowlands 604-985-3500
Blue Bus Information and Lost & Found 604-985-7777
Parks, Culture & Community Services
Recreation enquiries 604-925-7270
Parks enquiries 604-925-7275
Community Services enquiries 604-925-7200
Events enquiries Melisa Moen 604-925-7194
Film enquiries Rachelle McCormack 604-925-7263
District Arborist office 604-925-7192
Report a problem or place a service request 604-925-7275
Director of Parks, Culture & Community Services Anne Mooi 604-925-7235
Senior Manager of Community Services Sue Ketler 604-925-7126
Senior Manager of Cultural Development Doti Niedermayer 604-921-2938
Youth Services & Community Recreation Manager Alison Gelz 604-925-7244
Seniors' Services & Community Wellness Manager Jill Lawlor 604-925-7286
Community Services & Community Development Manager Arleta Beckett 604-921-3404
Customer Service & Community Recreation Manager Keith Miller 604-921-3402
Manager of Special Events & Filming Christie Rosta 604-913-2777
Senior Manager of Parks Andrew Banks 604-925-7139
Parks Stewardship Manager Corinne Ambor 604-925-7138
Parks Planning & Development Manager Ian Haras 604-925-7143
Parks Maintenance Manager Dan Henegar 604-925-7137
Executive Director of WV Community Centres Society Jodi Weiderick 604-921-3493
Environmental Manager Matt MacKinnon 604-925-7131
Corporate Services
Bylaw & Licensing Services enquiries 604-925-7152
Deputy Chief Administrative Officer / Director of Corporate Services Mark Chan 604-925-7098
Manager of Bylaw & Licensing Services Sarah Almas 604-925-7153
Land Agent & Corporate Initiatives Ingrid Matthews 604-921-3406
Acting Director of North Shore Emergency Management Mike Andrews 778-338-6306
Financial Services
Accounts payable enquiries 604-925-7031
Tax & utility enquiries 604-925-7032
Purchasing 604-925-7060
Director of Financial Services Isabel Gordon 604-921-2902
Legislative Services
General enquiries 604-925-7004
Director of Legislative Services/Corporate Officer Mark Panneton 604-925-7045
24-hour Council agenda information line 604-925-7005
Pension document enquiries Pascal Cuk 604-925-7049
Human Resources
General enquiries 604-925-7044
Director of Human Resources Eva Glickman 604-921-3457
Job posting enquiries 604-925-7044
Career Centre 604-925-7054
Fire & Rescue Services
General enquiries 604-925-7370
Fire Chief Dave Clark 604-925-7396
Fire Prevention Office 604-925-7370
Police Department
General enquiries 604-925-7300
Chief Constable Len Goerke 604-925-7309
Memorial Library
General enquiries 604-925-7400
Library hours information line 604-925-7401
Assistive Services 604-925-7437
Director, West Vancouver Memorial Library Stephanie Hall 604-925-7424


Municipal Hall
750 17th Street
West Vancouver BC  V7V 3T3

Municipal Hall is open for payments only from June 15 to July 3 from 10 a.m. to 2 p.m., Monday to Friday, excluding statutory holidays.

Contact details

Staff contacts



Public Works emergencies*

Report online

Recreation information

Finance Department



Service Request

To report a problem or request service, please contact public works dispatch.


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