COVID-19 Updates


To learn more about closures and our response to COVID-19, and for updates on District operations, visit


covid-19: information and resources for businesses

COVID-19: Information and resources for businesses

Province's Restart Plan

The District of West Vancouver is working to phase in a new operating model in response to the Province's Restart Plan. Services will be gradually re-introduced as efficiently, effectively and safely as possible.

We will continue to keep the community informed of service level adjustments.

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Province of British Columbia's Restart Plan

WorkSafeBC has released guidelines to help businesses identify actions and protocols they need to have in place to open under Phase II of the Province’s Re-Start Plan.

WorkSafeBC: Returning to Safe Operation Guidelines

Guidance from health authorities

With the rapidly changing nature of COVID-19, information and advice from health authorities can change quickly. Please regularly visit their websites:

Vancouver Coastal Health

Information for Food Premises

BC Centre for Disease Control

Public Health Authority of Canada

Provincial Orders

In a Provincial State of Emergency, the Public Health Officer can make orders as needed, including orders for restaurants, foodservice and bars. You must follow the orders listed here:

Provincial Orders, Notices and Guidance

temporary outdoor business areas

Council has endorsed a new program to enable West Vancouver businesses to accommodate more customers, while operating in a safe manner in accordance with Provincial guidelines. 

Temporary Outdoor Business Areas

Helpful resources

Federal government support and resources

On March 18, the Government of Canada announced a new set of economic measures to help stabilize the economy during this challenging period. These measures, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide up to $27 billion in direct support to Canadian workers and businesses.

Canada's COVID-19 Economic Response Plan: Support for Canadians and Businesses

Coronavirus disease (COVID-19): Guidance Documents

Trade Commissioner Service: Resources for Canadian Businesses

Export Development Canada: What Canadian Exporters Need to Know About COVID-19

Relief funding

COVID-19 Provincial Support and Information

Canada United Small Business Relief Fund

The Canada United Small Business Relief Fund helps small Canadian businesses with their recovery efforts as a result of COVID-19. Learn more.

Business organizations

The Canadian Federation of Independent Business (CFIB), the BC Chamber of Commerce, Small Business BC, Community Futures British Columbia, and Economic Development Association of BC are lobbying federal and provincial governments to introduce more immediate economic supports including relief from fixed business costs, employment measures, tax relief, prompt government payment to vendors and further policy review.

Canadian Federation of Independent Business

BC Chamber of Commerce

Canadian Chamber of Commerce: Pandemic Preparedness Resources for Businesses

The British Columbia Tourism Resiliency Network provides information for the tourism sector during this pandemic and for building resilience over the longer term.

British Columbia Tourism Resiliency Network

Local business organizations

West Vancouver Chamber of Commerce

Ambleside Dundarave Business Improvement Association

Horseshoe Bay Business Association

More information

Connect North Shore

The District of West Vancouver is working together with the City of North Vancouver, the District of North Vancouver and North Shore Emergency Management (NSEM) to support residents impacted by COVID-19. 

Connect North Shore was created to link residents to community resources including information for those in need and volunteer opportunities for those who want to help. 

Visit the Connect North Shore webpage

How businesses can help

We ask everyone in the community to do their part to prevent the spread of this virus. COVID-19 is a respiratory illness that is spread through contact.

For our local businesses, the following guidance may help prevent exposure and contagion in the workplace:

  • increase awareness about and communicate to staff about COVID-19.
  • encourage frequent hand washing hygiene, practice respiratory etiquette (cough and sneeze into your sleeve) and self-isolate when ill
  • provide access to handwashing facilities and place hand sanitizing dispensers in prominent locations throughout the workplace, if possible
  • actively encourage sick employees to stay home
  • perform routine environmental cleaning of frequently touched surfaces in the workplace