Know what to do

Know what to do in case of a flood, earthquake and other natural disasters and emergencies. We all play an important role. Take care of yourself, your property and help your neighbours if they are in need. 

Please take the time to review some tips and safety information. 

Winter Preparedness

Winter can mean rain, snow, floods, high winds, power outages and cold temperatures, especially at higher elevations. During winter months, you can do your part by taking care of yourself and your property and by helping out neighbours in need. More Information

Earthquake Preparedness

Each year more than 1,000 earthquakes are recorded in Western Canada, and the North Shore could experience an earthquake that causes damage and injury at any time. Be prepared. More Information

Flood Prevention

Flooding is the most frequent natural hazard in Canada. In West Vancouver, with plentiful creeks, rivers and significant annual rainfall, floods are a hazard that we must all be prepared for. More Information

important contacts

Trees on roads, snow or flooding
West Vancouver Public Works Dispatch

Recycling & Garbage questions
Info about missed pick-ups

Social Services and Community Resources
North Shore Community Resources

Seniors’ Activity Centre LINKS Program

Public Transit
West Vancouver Blue Bus
TransLink customer info line

Police & Fire
9-1-1 for emergency calls only

604-925-7300 for non-emergency calls

604-925-7370 for non-emergency calls

Power failures and trees on power lines
BC  Hydro
1-888-POWERON (1-888-769-3766)
BC Hydro

General information
Municipal Hall Reception
604-925-7000 for other non-emergency issues
8:30 a.m.–4:30 p.m.  Monday–Friday