Destination Parks Pay Parking

Pay parking is in effect for Lighthouse Park, Whyte Lake/Nelson Canyon Park, and Whytecliff Park.

Pay parking in these parks is in effect year-round, between 7 a.m. to 10 p.m., seven days a week. Parking rates are $3.75 per hour, plus applicable taxes and transaction fees.

February 2025 Update

At their regular Council meeting on Monday, February 10, Council adopted an amendment to the Fees and Charges Bylaw No. 5334, 2024 to reduce the annual local resident parking pass fee from $20 to $0. The amendment is effective for any new permits issued effective February 12, 2025.

Resident pass

Residents of the District of West Vancouver may apply for an annual parking pass at no cost to the resident. Applicants must provide proof of current vehicle registration to an address in West Vancouver and applications are subject to verification which takes approximately two business days to process.

Each pass is issued to an individual vehicle/license plate. There are no limits to the number of passes per resident, and each pass will be valid for all West Vancouver parks in the program. These resident passes can be acquired at any time during the year through the Impark website and will be valid for 365 days from the date of approval. Please note that there are no physical passes required or provided by Impark; resident passes are tied to a specific license plate and vehicle registration.

Apply for a resident pass at impark.com/westvan. For questions, please contact Impark at 1-833-374-7275.

Ways to pay for parking when in the park

Two mobile applications are available to pay for parking in West Vancouver, PayByPhone and hangTag. Both apps can be downloaded through Google Play or the Apple App Store.

Background

Discussion and Council consideration around pay parking within destination District parks has been taking place for the last 25 years.

At their regular meeting on May 8, 2023, Council directed staff to initiate the initial phase of a pay parking program to include Lighthouse, Nelson Canyon, and Whytecliff parks.

At the regular Council meeting on July 22, 2024, staff presented an update on the implementation of pay parking at three destination parks. View the staff report and presentation.

Net revenue from this program will be reinvested into the subject parks, and other operational and/or capital costs.

Read the Destination Parks Pay Parking Program Implementation report here.

The Destination Parks Pay Parking Program aligns with the 2012 Parks Master Plan, which states as one of its core values:

Prudent financial stewardship and management.

Recommendation 4.6.1 in that Plan states the following:

Consider potential revenue generation uses in terms of the potential management benefits associated with charging for use, e.g., dive schools fees, more concessions/cafes, picnic shelter booking charge, vending machines, equipment rentals, advertising on park maps.

For questions, please contact Impark at 1-833-374-7275, 24 hours a day, 7 days a week, or visit https://impark.com/contact-us/canadian-customer-assistance/

To pay for a ticket, please visit impark.com/customers/parking-notices

Frequently Asked Questions

Currently, there are no exemptions in place for the pay parking program. Council has directed staff to update the Fees and Charges Bylaw No. 5251, 2023 to include a waiver of pay parking fees for those vehicles with a Veterans or Memorial Cross licence plate and vehicles which display a valid accessible parking placard. Staff are preparing to report back to Council in early spring 2025. View the Council report here.
There are currently no physical pay stations available at the parks in this program.

The parking industry has seen a move towards mobile applications such as PaybyPhone and static QR code-based payment portals. To implement quickly and with minimal upfront capital cost investment and on-going maintenance associated with physical pay stations, Council provided direction to staff to implement the program without physical pay stations.

Visitors may also use the PaybyPhone call-in payment option, which only requires a cell phone with a local calling plan, not data.

For step-by-step instructions, read more about how to pay for parking in West Vancouver parks.
You may apply for resident passes at any time during the year through the Impark website at impark.com/westvan. West Vancouver residents must provide proof of current vehicle registration (Owner’s Certificate of Insurance and Vehicle License) to an address in West Vancouver. Applications are subject to verification which takes approximately two business days to process.

Each pass is issued to an individual vehicle/license plate. Each pass will be valid for all parks in the program for 365 days from the date of approval. Please note that there are no physical passes required or provided by Impark; resident passes are tied to specific license and vehicle registration.

For questions, please contact Impark at 1-833-374-7275, 24 hours a day, 7 days a week.
The District is committed to ensuring that our parks are welcoming and accessible to all members of our community. The pay parking program is designed to ensure equitable access to parking spaces for all park visitors. The program helps manage parking availability, maintain park infrastructure, and fund various amenities and services that benefit everyone who utilizes these spaces.

Read the Destination Parks Pay Parking Program Implementation report here.
Engaging a third-party parking operator significantly reduces start-up costs associated with equipment procurement, installation, maintenance, and staffing. By partnering with an external company, we can effectively transfer most, if not all, operational costs onto the operator. This approach allows us to better control our operating expenses, ultimately benefiting our municipality and its residents.

The District conducted an open and public procurement process and Imperial Parking, commonly known as Impark, was the successful third-party operator for this initial phase of the program.