Your utility bill explained

Utility fees are billed quarterly, and each bill will include charges for:

  • drinking water
  • sewer & drainage
  • garbage and recycling

West Vancouver has a metered water and sewer utility. What you pay for water and sewer will vary each quarter depending on how much water you use.

Utility rates are set each year by Council, typically in the late fall. Fees that you pay on your utility bill go directly toward providing our community with safe drinking water, sanitary sewer, storm drainage and waste and recycling services.

If you are a resident in an apartment or condominium, utility bills will most likely be managed by your property manager.

Water

There are two components to your water utility fees:

  • Base Water Charge
  • Metered Water Charge

Base Water Charge

Your base water charge is determined by your property type and size of water connection. A typical single-family home will pay $76.12 per quarter in 2019.

Multi-family and commercial properties typically have higher flow requirements and connection sizes than single-family properties, and therefore pay a higher base charge. 

Metered Water Charge

For single-family residential properties, charges are calculated each quarter using a tiered water rate structure (with levels or blocks per consumption range). Water is charged by cubic meter, with water in Block 1 costing the least per cubic meter.

  • Block 1: 0-30 cubic meters
  • Block 2: 31-60 cubic meters
  • Block 3: 61-180 cubic meters
  • Block 4: over 180 cubic meters

Because water consumption varies seasonally, it's common for a household to use fewer cubic metres during a fall or winter quarter and more during drier summer months.

Meters are read monthly and you can check your monthly meter reads using MyDistrict.

MyDistrict

Sewer & Drainage

Like charges for water, charges for sewer are metered.

There are three components to your sewer utility rate:

  • Drainage Levy
  • Base Local and Regional Sewer
  • Metered Local and Regional Sewer

Sewer volume is not metered directly; it is calculated based on your water use. This is because water that flows from the tap most often also goes down the drain. 

How is it calculated?

Drainage Levy

  • your portion of fixed costs to the storm drainage system
  • the drainage levy can vary depending on the type of property (single family residential, multi-family or commercial)

Single-family customer: $117.14 per quarter.
Multi-family or commercial customer: $117.14 per quarter.

Base Local and Regional Sewer

  • your portion of fixed costs to the sanitary sewer utility
  • the base local and regional sewer charge can vary depending on the type of property (single family residential, multi-family or commercial)

Single-family customer: $39.86 per quarter.
Multi-family or commercial Customer: $39.86 per quarter.

Metered Local and Regional Sewer

  • the volume of your sewer use is charged by cubic metres and is based on your metered water consumption
  • single-family sewer volume is based on winter water use (first and fourth quarter) then annualized and charged in quarterly payments; this is because single-family properties tend to have much higher outdoor water use in the summer, and water used outdoors does not typically flow through the sewer system
  • multi-family and commercial sewer volume is based directly on water used during the quarter

All property types: $2.55/m3.

garbage & recycling

Recycling

  • All residential properties that receive municipal recycling collection pay for that service through a flat quarterly recycling fee on each utility bill. This includes Blue Box service and multi-family Blue Cart service.

Waste

  • All residential properties that receive curbside garbage and green waste collection service pay a flat quarterly waste fee on each utility bill.

Public Space Refuse

  • All residential properties pay a flat fee for public space refuse collection. Public space refuse includes waste and recycling collection services in civic facilities like community centres and parks, as well as bus stops and commercial areas.

Commercial Properties

  • West Vancouver does not provide garbage and recycling collection service for commercial properties.

CONTACT

Finance Department

604-925-7032

Email

Funded by your Utility Charges

Learn more about the drinking water infrastructure funded by your utility charges.

Drinking Water

Learn more about the sewer and drainage infrastructure funded by your utility charges:

Sanitary Sewer

Storm Drainage

Learn more about solid waste collection funded by your utility charges:

Garbage & Recycling

More Information

Visit Metro Vancouver’s website for more information on the North Shore Wastewater Treatment Plant.

Metro Vancouver - Why build a new wastewater treatment plant?

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